Mercedes-Benz Makes Customers' Lives Easier with Google Home and Amazon Alexa
AddThis Social Bookmark Button
By: Mercedes-Benz

Mercedes-Benz Makes Customers' Lives Easier with Google Home and Amazon Alexa  Fuel consumption combined: 6.3 l/100 km; CO2 emissions, combined: 143 g/km

Sunnyvale, USA – Today, customers will be able to use both Google Assistant on Google Home and Amazon Alexa with all 2016 and 2017 Mercedes-Benz models in the United States.

Customers are increasingly benefiting from seamless and intelligent interactions between Internet of Things (IoT) devices connected through their Mercedes-Benz cars. Voice-activated personal assistants are one such means of interaction, supported by robust artificial intelligence (AI). By connecting these powerful services to Mercedes-Benz's vehicles, customers gain personalized engagement and experiences.

With targeted commands to their personal assistant-enabled and voice-enabled devices, customers will be able to activate various functions for their vehicles. Natural language understanding allows the services to interpret these commands and turn them into actions.

Mercedes-Benz Makes Customers' Lives Easier with Google Home and Amazon Alexa  

For instance, customers with Google devices can simply say, 'Ok, Google, tell Mercedes me to start my car,' and it will remotely start the customer's car. Another available feature includes remote lock. With Alexa devices, customers can say, ' Alexa, ask Mercedes me to send an address to the car' for remote navigation input and point-of-interest requests.

'We want to offer our customers a broad range of services 24/7, not just when they are in our cars,' says Nils Schanz, Head of IoT and Wearable Integration at MBRDNA. 'Mercedes-Benz's goal is creating an intelligent ecosystem around cars, and developing cutting-edge technology to make everyday life more convenient for our customers.'

Besides the devices, Mercedes-Benz customers will need an active Mercedes me account and an active mbrace© subscription. In order to link their accounts, customers will have to download the Google Home or Amazon Alexa app and connect it with Mercedes me. The service is now available in the United States. Europe will follow later this year.

In December 2016, Mercedes-Benz announced the integration with the Google Assistant on Google Home. Today, Mercedes-Benz is one of the first carmakers to integrate Google Home with their vehicles. This integration signals a significant step forward in the company's connectivity strategy.

Photo credit: Mercedes-Benz
posted on conceptcarz.com

   Recent Articles
J.D. Power Names Fort Wayne Assembly Highest Quality In The Americas

— General Motors Fort Wayne Truck Assembly plant today earned the prestigious J.D. Power Gold Plant Quality Award and was recognized as delivering the highest-ranked automotive manufacturing quality......
Genesis Ranked Highest Premium Nameplate For Initial Quality By J.D. Power

– Genesis ranked highest among premium automakers in the J.D. Power 2017 U.S. Initial Quality StudySM (IQS) study released today. This was the very first time the Genesis brand was included in the study.......
All FCA US Brands Improve In J.D. Power 2017 US Initial Quality Study (IQS)

- Ram Truck is the industrys most improved truck brand with more than a 24 percent improvement in the brands initial quality score from last years study. As a Company, FCA US improved its initial......