STATEMENT: SOFTWARE UPGRADE

October 7, 2014 by Chrysler Group

October 7, 2014 , Auburn Hills, Mich. - Chrysler Group is voluntarily recalling an estimated 22,115 small cargo vans to upgrade software that controls certain airbags.

The action follows an investigation that discovered specific vehicle configurations may adversely affect sensors that control side-curtain and/or thorax airbags, causing inadvertent deployment. Chrysler Group is unaware of any related injuries or accidents.

These configurations, designed to accommodate cargo, involve the exclusion of rear-audio and climate-control components adjacent to the sensors. The resulting gaps can generate a resonance, exaggerated by loaded roof racks and rough-road inputs, which may disrupt normal sensor operation.

This condition is resolved by the software upgrade. Availability is imminent.

Affected are an estimated 18,245 model-year 2013-2015 Ram C/V Tradesman vehicles in the U.S. and 3,870 in Canada. Owners, most of whom are fleet customers, will be contacted by Chrysler Group and advised when they may schedule service, the cost of which will be borne by the Company.

Owners with questions may call Chrysler Group's Customer Information Center at 1-800-853-1403.