Honda Responds To COVID-19 With Support To Customers, Honda Associates, Business Partners And Local Community Organizations

August 11, 2020 by Honda

During this period of unprecedented challenge related to the COVID-19 pandemic, Honda is working to support its customers, associates, and business partners throughout North America, and, just as critically, to assist communities throughout the region where people are suffering the devastating effects of this health crisis.

Following is a summary of the actions Honda has taken, thus far, in response to the COVID-19 pandemic regarding its customers, associates, business operations and community partners:

Support of Healthcare Providers

•Engineers at Honda Engineering North America, LLC. in Marysville, Ohio, leveraged their expertise in plastic injection molding to manufacture more than 136,000 face shields that were donated to healthcare workers at 379 medical facilities in 45 states. In addition, Honda of Canada Mfg. supported the production of face shields as part of a multi-company effort in Canada. And associates at five different Honda facilities used 3D printers to make parts for face shields donated to healthcare facilities and first responders. Read more here.

•Honda modified 10 Odyssey minivans and provided them to the City of Detroit to transport people potentially infected with COVID-19, as well as healthcare workers. To help protect the health of the driver from the potential for droplet infection during transportation, the Honda Odysseys were retrofitted with a plastic barrier behind the front seating area, as well as modifications to the ventilation system to maintain an air pressure differential between front and rear seating areas. Read more here.

•Honda has teamed up with Dynaflo Inc. to produce diaphragm compressors, a key component of portable ventilators used in hospitals and by first responders to help those stricken with the COVID-19 virus. The companies aim to produce 10,000 compressors per month. Read more here.

•Personal protective equipment (PPE): 10 Honda facilities in North America combined to donate over 245,000 PPE items to healthcare providers and first responders, including gloves, face shields, N95 protective masks, alcohol wipes, half-mask respirators and other protective gear.

•Honda and General Motors have produced nearly 12,000 gallons of hand sanitizer through their Fuel Cell System Manufacturing partnership in Detroit, Mich. To date, Honda has donated nearly 5,000 gallons of the hand sanitizer to healthcare facilities in Ohio and Michigan. About 1,500 gallons of hand sanitizer are being used at Honda's North American manufacturing plants to help provide a clean and safe environment for our associates. Read more here.

Community Support

Honda has initiated significant and comprehensive new efforts to harness the spirit of community in response to the impact of the COVID-19 pandemic.

•Honda pledged $1 million to address the immediate needs of communities across the U.S., Canada and Mexico, providing the most vulnerable with access to food.

•The donations to food banks and meal programs have been distributed to nonprofit organizations that address food insecurity across the region.

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•Building on the commitment of Honda associates to community volunteerism, Honda's COVID-19 Special Matching Gift Program enabled associates to make monetary donations to food programs in their communities, matching up to $1,000 for each individual associate. In total, over $127,000 was raised, which funded over 965,000 meals. The matching fund was in addition to Honda's $1 million pledge to address food insecurity.

•Honda associates also can participate in a Community Support program, which enables them to apply for a $100 grant to support a charity of their choice affected by COVID-19.

•The Honda Center, a Honda-sponsored entertainment venue in Southern California, has been used as a social-distant distribution center by the Second Harvest Food Bank to distribute food to those in need. Some of the food is from Honda's pledge to address food insecurity.

•Volunteerism: Honda is empowering our associates in North America to help people in need in their local communities while maintaining social distancing. Some of the activities include setting up a neighborhood food pantry, grocery shopping for elderly neighbors and using social media to offer help with other tasks that can be completed from home.

•Honda has launched the #ThankaHealthCareHero social media campaign to encourage people to offer gratitude to doctors, nurses, paramedics, fire, police and other frontline professionals who place themselves at risk to protect the public's health and safety.

•Honda has partnered with 58 Historically Black Colleges and Universities (HBCUs) on a COVID-19 relief initiative. With redirected funds from the canceled 2020 Honda Campus All-Star Challenge (HCASC), HBCUs have donated $325,000 from Honda to serve 108 organizations in 20 states.

Customer Support

For our customers experiencing financial stress due to the COVID-19 pandemic, we have established a number of emergency relief measures.

•The Honda and Acura brands have launched relief programs to help customers who financed their vehicles through Honda Financial Services or Acura Financial Services. Read more here.

•Honda also has established new online sales programs – Shop Simple with Honda and Acura Precision Purchase – which enable customers to purchase new Honda and Acura vehicles from the comfort of their own homes.

•Honda and its powersports dealer network have implemented temporary measures regarding remote delivery of Honda Powersports products enabling customers, who aren't able or prefer not to enter a dealership, to complete the entire purchase process without leaving their home or business. Depending on state or local regulations, dealers may or may not be offering home delivery, so interested customers should contact their local dealer to confirm, and for additional details on Honda's home-delivery policy.

•If a vehicle requires repair or maintenance, pending state and local government recognition of transportation as an essential need, a local Honda/Acura dealer service operation should be open and able to provide service.

Honda Associate Support

•Honda's utmost concern is the health and wellbeing of our associates.

•Many Honda office associates are working remotely from home or place of residence.

•For those essential associates working in Honda facilities, the company is taking additional steps to meet health and safety guidelines and reduce the spread of the virus. These measures may vary by location, but include:

•Process adjustments to reduce associate interaction;

•Temperature checks upon arrival at Honda facilities;

•Requiring and providing face coverings at all facilities;

•Contact tracing

•Staggering shift start times and lunch times to reduce congestion;

•Changing seating layouts in the cafeterias and reducing capacity in all meeting rooms to reduce congestion;

•Limiting physical gatherings and maintaining social distancing to the extent feasible; and

•Adhering to the government recommendations for cleaning and disinfecting our sites based on CDC guidelines.

•Associates who have COVID-19 or are being evaluated for COVID-19 are entitled to the company's temporary paid personal leave of absence programs.

•Travel restrictions:

•Honda is prohibiting all international travel due to the latest advisories from the U.S. Department of State, with exceptions for critical need.

•Honda is prohibiting all non-essential domestic travel within each country in North America.

•Only business-essential visitors can access Honda facilities with pre-approval from management.