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2020 Jeep Cherokee Recall Information

Component

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Manufacturer

Chrysler (FCA US LLC)

NHTSA Campaign ID20V191000
SummaryChrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4' or 12' radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, 'Rearview Mirrors.'
ConsequenceThe lingering rearview image can distract the driver, increasing the risk of a crash.
RemedyChrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
NotesOwners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Component

STEERING:RACK AND PINION:PINION SHAFT

Manufacturer

Chrysler (FCA US LLC)

Mfr Report Date20190625
NHTSA Campaign ID19V637000
SummaryChrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
ConsequenceA loss of steering control increases the risk of a crash.
RemedyChrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
NotesOwners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Component

STEERING:RACK AND PINION:RACK

Manufacturer

Chrysler (FCA US LLC)

Mfr Report Date20190625
NHTSA Campaign ID19V637000
SummaryChrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
ConsequenceA loss of steering control increases the risk of a crash.
RemedyChrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
NotesOwners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Information provided by NHTSA
Data updated January 2021


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