| Component | COMMUNICATION: AUTO CRASH NOTIFICATION |
|---|---|
| Manufacturer | Mercedes-Benz USA, LLC |
| NHTSA Campaign ID | 21V058000 |
| Summary | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash. |
| Consequence | Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash. |
| Remedy | MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025. |
| Notes | Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. |
Data updated January 2023
2019 Mercedes-Benz S560e Recall FAQs (show)
Q: Does the 2019 Mercedes-Benz S560e have any vehicle recalls?
A: Yes, the 2019 Mercedes-Benz S560e has atleast 86 recalls.Q: What are the 2019 Mercedes-Benz S560e recalls?
A: The 2019 Mercedes-Benz S560e recalls include: COMMUNICATION: AUTO CRASH NOTIFICATION.
A: Yes, the 2019 Mercedes-Benz S560e has atleast 86 recalls.Q: What are the 2019 Mercedes-Benz S560e recalls?
A: The 2019 Mercedes-Benz S560e recalls include: COMMUNICATION: AUTO CRASH NOTIFICATION.