Bassetts SsangYong Wins Carwow Accolade For Outstanding Customer Service

November 24, 2020 by SsangYong

This month sees the launch of carwow's Retailer Awards showcasing the best performing carwow retailers and leasing partners of 2020. We are delighted to announce that Bassetts SsangYong has been named the winner of the SsangYong Customer Experience Award.

Dylan Bryer, dealer principal at Bassetts SsangYong, said: 'We are thrilled to have been granted the carwow Ssangyong Customer Experience Award, we have only been partnered with SsangYong since April 2019 so this is a real achievement for the entire team. We value all of our customers and aim to provide the optimum level of service to them.'

Bassetts is a family owned and managed dealership, originally established in the 1920s, offering a friendly, unpressurised showroom environment. The site is still managed on a daily basis by the family who form part of the management team.

Bassetts were selected as a result of their excellent customer reviews, the handling of customer enquiries and the number of customers who specifically chose to buy from them.

Kevin Griffin, managing director of SsangYong Motor UK said: 'We are delighted that Bassetts SsangYong in Swansea has been recognised for its excellent customer service. This retail customer experience award celebrates the dealerships outstanding track record - congratulations to the whole team in Swansea.'